FAQs

HerOPTTion was created to give all women access to high-quality mental health care, no matter where they live, their schedule, or how much they can afford. Therapy should be flexible, empowering, and designed with your reality in mind.

HerOPTTion is powered by a women-led team of clinicians, researchers, designers, and mental health advocates who rolled up their sleeves to take real action. We built HerOPTTion because we’ve seen the gaps, and we’re here to fill them with care that truly fits her life.

Launched on March 8th, HerOPTTion is built on the strong clinical foundation of OPTT, a trusted digital mental health platform used across North America for years. Now, we’ve reimagined that technology to serve her, with a smart matching system, evidence-based psychotherapy, and streamlined access to support, all in one place.

Because her well-being matters. Her mind matters. And so does the way care is delivered.

HerOPTTion combines affordability with clinical quality. Our model removes barriers like high costs, rigid scheduling, or long waitlists, while still offering personalized, therapist-supervised support. It’s mental health care that meets you where you are.

HerOPTTion is built for women of all ages navigating life transitions, stress, mood changes, anxiety, trauma, hormonal shifts, and more. Whether you're a student, new mother, caregiver, or professional, we offer support that fits your life.

• AI-Backed Smart Matching System

• Therapist-Supervised Psychotherapy

• Psychiatric Evaluation & Medication Management

• Flexible Communication with Your Therapist

At HerOPTTion, we’re committed to making high-quality mental health care affordable and accessible. Our therapist-supervised model keeps costs low while ensuring personalized and high-quality support. You only pay for what you need, no hidden fees or extras. Choose from flexible plans: $600 for 12 sessions of supervised online psychotherapy, or $800 for 12 sessions plus weekly follow-ups for added support. It’s expert care, tailored to your needs, at a price that respects your budget. If psychiatric care is needed, we’ll arrange a one-time psychiatric consultation (for diagnosis clarification and medication suggestions) within 2–3 weeks. This is fully covered by your provincial health plan—no extra cost to you.

Support Between Sessions. 

Through our platform, you can always send questions or updates to your clinician. They’ll respond asynchronously, so you can stay connected to care even between sessions—on your schedule.

Accessible Care for All
You don’t need fancy tech or fast internet. As long as you have a smartphone, tablet, or basic computer, you can access our services. Sessions are held in simple, easy-to-understand English, making care approachable and supportive for everyone.

Yes. We’re committed to access for all. We offer reduced-cost options and flexible pricing for women who need financial support. Reach out—we’ll find a way to make care work for you.

As part of our mission, for every 10 regular sign-ups, we provide one woman in need with a free therapy package. When you join, you're also helping someone else access the care they deserve.

Online psychotherapy is usually reimbursed through your extended health insurance up to $600. Psychiatrist services in Ontario and Quebec are covered by OHIP or RAMQ with a doctor’s referral. We help guide you through these options.

Yes. All services come with detailed receipts that you can use for insurance reimbursement or to claim medical expenses at tax time.

It all starts with your story. You’ll begin by sharing your experience in your own words. Our Smart Matching System analyzes your story to determine the best level of care for you—whether that’s therapy alone or integrated psychiatric support—so your journey is personalized from day one.

After that, it’s simple and flexible. Here’s how it works:

• You receive weekly therapeutic content and assignments, grounded in evidence-based care.

• You complete them on your own time; no need to book a live session.

• Your therapist reviews your work and provides weekly personalized feedback.

• You can message your therapist at any time during your treatment if questions come up—no waiting, no pressure.

It’s therapy that fits your schedule and lifestyle, without compromising on quality.

Yes. If you feel a different match would be better, we’ll help you switch therapists smoothly.

You can cancel anytime by contacting our support team to assist you.